| New Customers: | Before we are able to place an order, a completed credit application and a personal guaranty are needed. The credit application process takes approximately 2 to 3 weeks to review. |
| Estimates: | The client's signature on an estimate is an agreement between the client and LGI that the pricing and terms and conditions on the estimate are agreed upon. The signature also gives the approval to proceed with the purchase of the items stated on the estimate. The pricing on the estimate does not include sales tax or shipping costs. These costs will be an additional charge on the final invoice. |
| Minimum Order: | The minimum on an invoice is $250.00. Any order less than $250.00 will be charged a Less Than Minimum (LTM) charge of +15% ($50.00 minimum). |
| Service Charges: | A service charge will be assessed on past due balances at the rate of 1.5% per month. |
| Artwork Charges: | Artwork not camera ready will be billed at $85.00 per hour (1-hour minimum). |
| Customer Claims: | Claims must be made within 10 days from receipt of shipment. Credits and returns cannot be made without authorization |
| Samples: | Random samples are available upon request. LGI will provide the samples at end quantity pricing plus shipping. |
| Apparel Minimums: | A minimum of 24 pieces is required for a complete apparel order. If less than 24 pieces are ordered, there will be a Less Than Minimum Charge of $25.00. |
| Terms: | Net 30 days with approved credit. New customers will be asked to provide a credit card for first order. |
